I already have an existing membership with KAL, can I move to the new rate?
I am an annual KAL fitness membership paying customer and want to move to this rate, can I get a refund and re-join?
Where can I join on this membership? Is it available online?
What are the criteria to join on a University of Huddersfield, ActiveHud membership?
Which centres can I use?
Do I use the same card to swipe into the University gym and KAL gym?
Is this just for students or can staff join?
Does this membership include the Flexi card benefits?
What happens if/when I leave the University?
How do I cancel my membership?
Can I join on this membership if I am leaving the University in, for example, 2 months?
Can I freeze my membership?
I have now unfrozen my membership and it will be active in 7 days; can I book an activity in the meantime?
Is the membership a month-to-month agreement or a contract?
Can you pay annually for this membership?
I don't have a UK bank account, so I cannot take up this offer; is there an alternative for me?
I am in debt, how do I pay this?
I want to change my bank details, how do I do this?
How do I download the KAL app?
What are the guidelines for bookings?
How do I make bookings for group fitness classes?
How do I cancel or amend a group fitness class booking?
How many days in advance can I book?
Do I have to pay extra for Your KAL?